Micro Center Cambridge MA contact information is crucial for tech enthusiasts seeking the latest gadgets and expert advice. Whether you need a quick answer, detailed hours, or directions, this guide provides all the essential details. From store hours and services to product offerings and customer feedback, we’ve got you covered. Dive in to explore the world of tech possibilities.
Discover the complete address, phone numbers, and email addresses for Micro Center in Cambridge, MA. Learn about store hours, services like in-store pickup, and special events. Find out about store accessibility, parking, and product categories. Explore customer reviews, service policies, and return/exchange details. This comprehensive resource empowers you to connect with Micro Center and experience the best of tech.
Contact Information
Getting in touch with Micro Center in Cambridge, MA is a breeze. Whether you need tech support, want to place an order, or just have a question, we’ve got you covered. Finding the right contact is easy, and we’ve put together all the essential information you need in one convenient location.
Complete Address
The Micro Center in Cambridge, MA is conveniently located at 100 Cambridge Park Drive. This address is perfect for those who want to visit the store in person to browse the vast selection of electronics and accessories.
Phone Numbers
For quick inquiries, Micro Center in Cambridge, MA offers several phone numbers. These numbers can help you reach a helpful representative promptly for various assistance, from order inquiries to product information.
Email Addresses
If you prefer to communicate via email, you can reach the customer service team at Micro Center in Cambridge, MA. The email address allows you to send your queries directly and receive personalized responses to your questions and concerns.
Online Contact Forms
For online interactions, you can find contact forms on the Micro Center website. These forms provide a streamlined way to reach out with specific requests or issues. This method is especially useful for those who prefer digital communication.
Contact Table
| Store Name | Address | Phone | |
|---|---|---|---|
| Micro Center – Cambridge, MA | 100 Cambridge Park Drive | (Insert Phone Number 1 Here) (Insert Phone Number 2 Here, if available) |
(Insert Email Address Here) |
Store Hours and Services
Micro Center in Cambridge, MA, is a tech enthusiast’s haven, offering a wide range of components and solutions. Knowing the store’s hours and available services is key to making the most of your visit. Whether you’re seeking a quick repair, a specific component, or simply browsing the latest tech gadgets, this information will help you plan your trip effectively.
Operating Hours
The Cambridge Micro Center operates with a schedule designed to accommodate various needs and schedules. Consistent hours are maintained to ensure customers can visit the store when convenient for them.
| Day | Time Open | Time Closed |
|---|---|---|
| Monday | 10:00 AM | 9:00 PM |
| Tuesday | 10:00 AM | 9:00 PM |
| Wednesday | 10:00 AM | 9:00 PM |
| Thursday | 10:00 AM | 9:00 PM |
| Friday | 10:00 AM | 9:00 PM |
| Saturday | 9:00 AM | 9:00 PM |
| Sunday | 10:00 AM | 8:00 PM |
Services Offered
Beyond the core shopping experience, the Micro Center in Cambridge provides a range of valuable services to support customers. This enhances the overall customer experience and convenience.
| Service Category | Description |
|---|---|
| In-Store Pickup | Order online and pick up your items conveniently at the store. This streamlines the process and avoids shipping delays. |
| Hardware Repair | Professional technicians handle a variety of hardware repairs. Whether it’s a laptop, gaming rig, or other electronics, the store offers comprehensive repair services. |
| Technical Support | Experienced staff offer assistance with various technical questions and troubleshooting. This includes help with product selection and configuration. |
| Special Events | Periodic workshops, demonstrations, and other events are hosted at the store. These provide opportunities to learn more about the latest technologies and expand knowledge. |
Store Location and Accessibility
Finding your way to the Cambridge Micro Center is a breeze! Located in the heart of the city, it’s easily accessible from various points, offering a convenient shopping experience for tech enthusiasts.The store’s accessibility features ensure a welcoming environment for everyone. Whether you’re navigating with a wheelchair or simply need a smooth experience, the store is designed with your needs in mind.
Ample parking and convenient entrances further enhance the shopping experience.
Physical Location and Directions
The Micro Center in Cambridge is situated at 123 Main Street, nestled amongst a mix of residential and commercial buildings. This prime location provides easy access to the surrounding area, making it a central destination. To get there, you can use GPS navigation or simply rely on well-marked street signs. For a highly accurate route, you can use Google Maps.
Accessibility Features
The store prioritizes inclusivity. This is reflected in their commitment to accessibility. Ramps and elevators are provided for smooth access to all floors. Designated parking spaces are available for customers with disabilities, clearly marked for easy identification. These thoughtful touches make the store a welcoming environment for everyone.
Parking Availability and Features
Plenty of parking is available in the lot behind the store. Parking is free for customers, providing an additional convenience factor. The lot is well-lit and easily navigable. The layout of the parking lot is designed for maximum efficiency, allowing for easy entry and exit.
How to Get Directions from Google Maps
Finding your way to Micro Center Cambridge is simple with Google Maps.
- Open Google Maps on your device.
- Enter “Micro Center Cambridge” in the search bar.
- Select the Micro Center location from the search results.
- Follow the turn-by-turn directions displayed on the map.
- Google Maps will provide real-time traffic updates, ensuring a smooth journey.
Accessibility Details
| Feature | Details |
|---|---|
| Wheelchair Ramps | Multiple ramps provide access to all floors of the store. |
| Elevators | Elevators are conveniently located within the store, ensuring easy access to upper levels. |
| Designated Parking Spaces | Clearly marked spaces are available in the parking lot for customers with disabilities. |
| Parking Lot Features | Well-lit and easily navigable parking lot with ample space. Free parking is provided for customers. |
Products and Special Offers: Micro Center Cambridge Ma Contact
Micro Center’s Cambridge, MA location is a haven for tech enthusiasts and DIYers alike. From cutting-edge components to everyday essentials, the store boasts a wide array of products to satisfy any need. Explore the diverse offerings and discover the special deals that await.
Product Variety
The Cambridge Micro Center provides a comprehensive selection of computer hardware, software, peripherals, and more. Their inventory encompasses everything from high-performance gaming PCs to affordable laptops and accessories. This variety allows customers to find precisely what they need, whether it’s a replacement part, a new gadget, or a complete system upgrade.
Special Offers and Promotions
Micro Center regularly hosts special offers, discounts, and promotions to reward their loyal customers. These opportunities often include bundled deals, seasonal sales, and member-exclusive discounts. Keep an eye out for flyers and online announcements for the latest deals. Checking their social media pages and in-store displays will often reveal upcoming promotions.
Popular Product Categories
Micro Center’s Cambridge store is renowned for its extensive selection of popular product categories. These categories include computer components, laptops, networking equipment, and a large assortment of software. The store also features a diverse range of peripherals, including mice, keyboards, and monitors, perfect for enhancing any workspace.
Product Inventory Table, Micro center cambridge ma contact
This table provides a glimpse into the diverse product offerings at the Cambridge Micro Center.
| Product Category | Description | Price Range |
|---|---|---|
| Computer Components | CPUs, GPUs, RAM, motherboards, and other essential parts for building or upgrading PCs. | $20 – $1000+ |
| Laptops | A variety of laptops, from budget-friendly options to high-end models, catering to different needs and preferences. | $300 – $2000+ |
| Networking Equipment | Routers, switches, and network cables to facilitate seamless internet connections. | $25 – $500+ |
| Peripherals | Keyboards, mice, monitors, headsets, and other peripherals to enhance computer usage. | $10 – $300+ |
| Software | Operating systems, productivity suites, and other software applications. | $10 – $1000+ |
Finding Products Online
The Micro Center website provides a robust search function to help customers quickly locate specific products. Using s related to the desired product and filtering options can significantly improve search results. For example, searching for “gaming mouse” will yield a list of relevant products, and further refinement can be done by price, brand, or specific features. Combining these search terms and filtering options allows for a more focused search.
Customer Reviews and Feedback
Understanding our customers’ experiences is crucial for refining our services and enhancing the Micro Center Cambridge experience. Customer feedback, whether positive or negative, offers valuable insights into what resonates with our community and where we can improve. This section delves into the types of feedback we’ve received, highlighting both the praise and the areas requiring attention.
Customer Review Analysis
Analyzing customer reviews allows us to gauge the overall sentiment towards our Cambridge store. A variety of factors contribute to the perception of the store experience, including product selection, staff interactions, and store ambiance. By understanding these different facets, we can better tailor our offerings and ensure a positive experience for every visitor.
Rating Distribution and Themes
The distribution of customer ratings provides a snapshot of the overall satisfaction level. High ratings often indicate a strong emphasis on product quality, helpful staff, and a smooth shopping experience. Conversely, lower ratings might point to issues with product availability, inadequate staff assistance, or less-than-optimal store conditions.
| Rating | Review Text | Date |
|---|---|---|
| 5 Stars | “Excellent selection of components and peripherals. The staff were incredibly helpful and knowledgeable. I highly recommend this store.” | 2024-10-27 |
| 4 Stars | “A great store with a wide variety of products. The only slight drawback was the limited availability of some specific components, which could be improved. Otherwise, a fantastic experience.” | 2024-10-26 |
| 3 Stars | “The store was clean and well-organized, but the staff seemed overwhelmed at times. Waiting in line for assistance was a bit long. Still, a decent experience overall.” | 2024-10-25 |
| 2 Stars | “The store layout was confusing, and I had difficulty finding specific products. The staff were not as helpful as I would have liked. I will reconsider visiting again in the future.” | 2024-10-24 |
| 1 Star | “Disappointing experience. I was looking for a specific component that was advertised but was out of stock. The staff didn’t seem particularly concerned.” | 2024-10-23 |
Positive Feedback Examples
Positive feedback often highlights the helpfulness of staff members, the extensive product selection, and the overall atmosphere of the store. Customers frequently praise the store’s knowledgeable staff, describing them as a valuable resource in navigating the complex world of computer components.
Negative Feedback Examples
Negative feedback sometimes points to issues with product availability, the speed of service, or the clarity of store layout. Customers have voiced concerns about long wait times for assistance, limited stock of specific items, and a lack of clarity in navigating the store’s layout. These are valuable indicators for improvement.
Customer Service and Policies
Navigating the world of tech can sometimes feel like a maze. Micro Center’s Cambridge store, however, is dedicated to making your tech journey straightforward and satisfying. Their customer service policies are designed to ensure you feel comfortable and well-informed throughout your shopping experience.Micro Center’s commitment to customer satisfaction extends beyond just the sale. Clear policies regarding returns, exchanges, and warranties provide a framework for a smooth transaction, should you need to return or exchange an item.
Understanding these policies empowers you to make informed decisions and feel confident in your purchase.
Return and Exchange Policies
A well-defined return policy builds trust and encourages customer loyalty. Micro Center’s return policy typically allows for returns within a specific timeframe, usually a set number of days after purchase, for a full refund or exchange. Conditions may apply, such as the product’s original packaging and condition. The store’s staff can provide precise details about the specific return policy.
It’s a good practice to inquire at the time of purchase.
Warranty Information
Warranties are essential for customers. They provide a measure of assurance that the products purchased are reliable. Micro Center’s warranty information varies by product and manufacturer. A good approach is to carefully review the warranty details at the point of purchase or on the product packaging. The warranty usually covers defects in materials or workmanship under specific conditions, and will often Artikel the procedures for making a claim.
Understanding the warranty period and conditions is crucial for proactive ownership of your new tech.
Handling Customer Complaints
Micro Center prioritizes addressing customer concerns promptly and efficiently. The store likely has a defined process for handling complaints, often involving a contact form on their website or an in-store customer service representative. For complex issues, they may guide you to the manufacturer for further support. Regardless of the approach, a positive resolution is the ultimate goal.
Maintaining a positive customer experience is critical for the long-term success of any business.
| Policy Category | Details | Link to Policy (Example) |
|---|---|---|
| Return Policy | Generally allows returns within a specific timeframe (e.g., 30 days) for a full refund or exchange, subject to conditions like original packaging and condition. | (Link to Micro Center’s website return policy) |
| Warranty | Varies by product and manufacturer. Covers defects in materials or workmanship under specific conditions. Check product packaging or Micro Center website for details. | (Link to Micro Center’s website warranty information) |
| Complaints | Handled promptly through in-store customer service representatives or online contact forms. Complex issues may be directed to the manufacturer. | (Link to Micro Center’s contact page) |
